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Privacy Policy - Design Defence

At Design Defence, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By accessing or using our website, you agree to the terms outlined in this policy. We encourage you to read this policy carefully to understand how your information is handled.

Company Information

  • Company Name: Design Defence
  • Location: C 128, Amar Colony, East Gokulpuri, Near by Maruti Suzuki Showroom, Delhi
  • Founded: 2016
  • Founders: Vivek and Abhishek
  • Experience: 17 years of expertise in the design and project management industry

Information We Collect

We may collect the following types of personal information when you interact with our website or use our services:

  • Personal Identification Information: This includes your name, email address, phone number, and mailing address. We collect this information when you voluntarily submit it through contact forms or when you engage in our services.
  • Non-Personal Information: We may also collect non-personal information such as browser type, IP address, device type, and operating system. This data helps us understand how visitors use our website and improve user experience.
  • Cookies and Tracking Technologies: We use cookies to collect information about your preferences and online activity. Cookies help us remember your preferences and deliver a more personalized experience. You can control the use of cookies through your browser settings.

How We Use Your Information

The information collected by Design Defence is used to provide and improve our services. Specifically, we may use your personal information for the following purposes:

  • Service Delivery: To respond to your inquiries, process requests, and provide the services you have contracted us for, such as exhibition stall design, branding, and project management.
  • Communication: We may use your contact details to send important updates, project-related information, and promotional offers about our services. You can opt-out of promotional communications at any time.
  • Improving User Experience: Non-personal information helps us understand how users interact with our website, allowing us to optimize the site’s layout, content, and functionality.
  • Legal Obligations: In certain cases, we may be required to use or disclose your personal information to comply with legal obligations, such as court orders or regulatory requirements.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share personal information with trusted service providers who assist us in delivering our services (e.g., hosting providers, email marketing services). These third-party service providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • Legal Compliance: If required by law or in response to valid legal processes, we may disclose your personal information to authorities, courts, or other entities to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. In such cases, we will notify you of the changes and your options.

Data Security

At Design Defence, we take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, encryption, secure server storage, and access control policies.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. As a result, we cannot guarantee the absolute security of your data.

Your Data Rights

You have the right to access, correct, or delete your personal information that we hold. To exercise any of the following rights, please contact us using the details provided below:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: If you believe that any of the information we have is incorrect or outdated, you may request that we correct it.
  • Deletion: You have the right to request the deletion of your personal data, subject to any legal obligations that require us to retain certain information.
  • Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

We will respond to all requests within a reasonable timeframe and in accordance with applicable laws.

Retention of Data

We retain your personal information for as long as necessary to provide the services you have requested and for legitimate business purposes. In some cases, we may retain your information longer if required by law or for record-keeping purposes.

Links to Third-Party Websites

Our website may contain links to third-party websites. Please be aware that this Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

Children’s Privacy

Design Defence does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at: